Account and sign-in
Help accessing your account, verifying your email, managing profile settings, or requesting account deletion or recovery.
codeyy app support
How can we help?
We can help you use the codeyy app and resolve questions about your account, subscription, privacy, and safety.
Support topics
Choose the topic closest to your request, then send us a clear description of the issue.
Subscriptions and billing
Questions about your codeyy account plan, subscription, invoices, and charges recorded on the account.
Privacy and data
Requests to access, correct, or delete your data, and questions about how your information is used and protected.
Safety and reporting
Report abusive content or conduct, unsafe output, or a security concern that may affect your account or projects.
Email our support team
When possible, write from the email linked to your account. We will review your message and route it to the right team.
This link will open your device's email app.
For your protection, never send your password, verification codes, API keys, or full payment-card details. The codeyy team will never ask you for them.
Information that helps us resolve issues
- A short description of what happened and the steps leading up to it.
- Your device model, operating-system version, and codeyy app version.
- A screenshot with any personal or confidential information removed.
- The project or task ID when relevant, without sharing project secrets.
Policies and rights
Learn how we handle your data and the rules that govern use of the service.